Privacy Policy

1. Introduction

SlashLife AI is committed to protecting your privacy and handling personal data in a transparent, lawful, and responsible manner.

This Privacy Policy explains how personal data is collected, used, stored, and protected when you interact with our websites, services, and AI Workforce systems.

2. Data Controller

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the Data Controller is:

SLASHLIFE AI, UNIPESSOAL LDA
Portugal
NIPC: 519105001

Operational, technical, and regional support may be provided by affiliated entities acting under contractual and organizational controls, including:

斜槓時刻股份有限公司
(SlashLife AI Taiwan Co., Ltd.)
Taipei City, Taiwan

3. Information We Collect

3.1 Personal Data You Provide

We may collect the following categories of personal data:

• Name and professional contact information (e.g. email address)
• Organization and role
• Billing and transaction-related information
• Communications with us (emails, forms, support requests)

3.2 Automatically Collected Data

When you access our services, we may automatically collect:

• IP address
• Browser and device information
• Usage and interaction data
• Log and diagnostic information

4. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following legal bases:

• Performance of a contract
• Legitimate interests, such as service improvement, security, and system integrity
• Legal obligations
• Consent, where explicitly required

5. How We Use Personal Data

Personal data is used strictly for purposes related to:

• Providing and operating our services
• Managing customer relationships and support
• Security, auditing, and compliance
• Improving system performance and reliability
• Communicating important service-related information

We do not sell personal data.

6. Data Sharing and Processors

We may engage trusted third-party service providers (e.g. hosting, analytics, payment processing) who act as data processors under contractual obligations.

All processors are required to implement appropriate technical and organizational safeguards.

7. International Data Transfers

Personal data may be processed in jurisdictions outside of your country of residence, including within the European Union and Asia-Pacific.

Where required, appropriate safeguards are applied to ensure compliance with applicable data protection laws.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

9. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data
• Request rectification of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

Requests may be submitted using the contact details below.

10. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

No system is completely secure. Security is treated as a core architectural principle of our AI Workforce systems.

11. Automated Decision-Making

SlashLife AI does not engage in fully automated decision-making or profiling that produces legal or similarly significant effects on individuals without meaningful human oversight.

12. Changes to This Policy

This Privacy Policy may be updated periodically. Material changes will be reflected on this page with an updated revision date.

13. Contact

For privacy-related inquiries or requests:

Email: hi@slashlife.ai

EU Data Controller:
SLASHLIFE AI, UNIPESSOAL LDA (Portugal) Email: pt@slashlife.ai

Asia-Pacific Operations:
SlashLife AI Taiwan Co., Ltd.
Taipei City, Taiwan Email: tw@slashlife.ai

Last Updated: January 2025